Why is it a best practice for merchants to enable CVC/CVV recollection from customers?

Enabling CVC/CVV recollection from customers is essential primarily because it helps address issues related to payment processing, particularly with migrated cards. When a customer updates or migrates their payment method, the absence of CVC/CVV information can lead to transaction declines. Payment processors often require these codes for verification, and if they are not available, the risk of a transaction being flagged or rejected increases significantly. This practice ensures that the retailer can keep the transaction flow smooth and reduces the friction that could lead to cart abandonment.

This approach also contributes to building customer trust and fostering smoother interactions during checkout, as customers are less likely to encounter issues with their card being rejected unexpectedly.