Which of the following is a viable strategy when aiming to build customer trust in a subscription service?

Providing clear service descriptions upfront is a viable strategy for building customer trust in a subscription service. When customers are fully informed about what they are signing up for — including details such as pricing, features, billing cycles, and cancellation policies — they are more likely to feel confident in their decision. Transparency removes ambiguity and allows customers to make informed choices, which fosters a sense of trust in the service provider.

Clear communication also helps in setting realistic expectations, reducing the likelihood of misunderstandings or dissatisfaction later. This commitment to transparency not only cultivates customer loyalty but also enhances the overall reputation of the service in the marketplace. Recognizing the importance of clarity in service descriptions can significantly contribute to a positive customer experience and trustworthiness of the subscription model.