What should a client demonstrate during a dispute to better their chances of winning?

The best way for a client to improve their chances of winning a dispute is by demonstrating a clear understanding of refund policies. This knowledge indicates that the client is aware of the terms and conditions that govern their transactions, which can play a crucial role in resolving disputes.

When clients know their refund policies, they can provide relevant information about the terms agreed upon at the time of the transaction. This includes what customers were informed about refunds at the point of sale and whether those terms were met. If the client can show that they adhered to their own policies during the transaction process, it strengthens their position in a dispute.

In contrast, having a high transaction volume, while it may suggest a successful business, does not directly relate to the specifics of a dispute. Knowledge of local regulations is valuable but may not specifically address the nuances of the transaction in question. Similarly, proof of cardholder acknowledgment can be helpful in some instances, but understanding and being able to articulate the refund policy is often more crucial in establishing a strong defense against a chargeback.