What is a critical feature to implement for users who return from the onboarding flow without completing it?

A simple account status check is essential for users who return from the onboarding flow without completing it because it allows for an efficient and user-friendly approach to re-engagement. This feature enables users to see what steps they have completed and what remains, helping to reduce frustration and confusion. By understanding their current status, users can pick up where they left off, which increases the likelihood of completing the onboarding process.

This approach also allows the onboarding experience to be personalized, catering to each user's progress rather than forcing them to start over or miss out on features that might have already been set up. It can foster a smoother transition and keep users actively engaged in the onboarding journey.

Moreover, it addresses the need for user support without being overly invasive or pressuring, which can create a negative experience. This contrasts with more abrupt methods like account termination or just sending reminders, which might not effectively facilitate the completion of onboarding or account activation.