What action can PetWalk Club take on their website to minimize the chance of disputes?

Collecting as much payment information as possible upon purchase helps minimize the chance of disputes by providing a more complete record of the transaction and establishing stronger verification of the buyer's identity. When thorough payment information is collected, including billing addresses and any relevant identification, it reduces the likelihood that fraudulent transactions will occur. This step enhances the ability to track and analyze transactions, making it easier to resolve disputes promptly and effectively if they do arise.

Incorporating comprehensive payment information streamlines the verification process, creating a more reliable and secure transaction environment. This is crucial in building trust with customers and discourages unauthorized usage or chargebacks. The presence of ample documentation also shows customers that their transactions are being taken seriously, making them less likely to initiate disputes over legitimate charges.

In contrast, collecting payment information for only certain transactions may leave gaps that can lead to misunderstandings, while excluding terms of service diminishes transparency and can lead customers to feel misled, increasing the chance of disputes. Processing refunds for all transactions might help resolve disputes but does not preemptively address the potential for disputes arising in the first place.